Onebox is now part of the eVoice product suite.
What’s New?
- Simple, intuitive interface
- Line-based call routing
- 24/7 and time-based scheduling options
- Support for multiple active profiles
What’s Changed?
- Calendar view has been removed
- No longer need to choose between basic and advanced routing—everything is built-in
- Your active schedule is wherever your Onebox number is assigned
Hierarchy of Schedules:
- Account-Level Settings override Line-Based Management
- Line-Based Management overrides Default and Time-Based Schedules
This means that any configurations set at the account level will take precedence over individual line settings, and line-based rules will override any default or time-based scheduling rules.