You can send faxes directly from an external email address using the "Send a Fax by Email" feature, but the email address must be registered in the eVoice system. Only one fax-send email address can be stored at a time.
To add a fax-send email address:
1. Click Settings in the eVoice header to open the Settings page.
2. Select Fax from the left navigation pane.
3. In the Fax Send Email Addresses section, click the Add Email Address button (if no address has been added yet, this will open the Add Fax Send Email Address dialog box).
- Enter the external email address you want to use, or select it from the drop-down menu.
**Important:** Do **not** use an eVoice email address.
4. Click Save The new email address will now appear in the **Fax Send Email Addresses** pane.
Changing or Deleting a Fax-Send Email Address
To change or delete a fax-send email address:
1. Follow steps 1 and 2 above to access the Fax Send Email Addresses pane.
2. Then, to:
-Edit the address:
- Click the Edit button next to the existing address. The Modify Fax Send Email Address dialog box will appear.
- Enter a new address or select a different one from the drop-down menu.
- Click Save The updated address will appear in the Fax Send Email Addresses pane.
Delete the address:
- Click the small X button next to the address.
- Confirm the deletion by clicking Yes at the prompt.
Important Information:
Note: If your eVoice account supports receiving faxes, you can add the Outbound Fax feature for an additional $1.95 per month, per user. Sending faxes will use your included eVoice minutes, and any additional minutes will be billed at your standard rate (1 page equals approximately 1 minute). The account administrator can activate this feature by contacting Customer Support or through the following methods:
- From the Home page: Click the Add Features tile.
- From the Billing > Plan page: Under Add-on Features, click the Add button next to Outbound Fax.
- From the Phone System Manager > Users page: Click the Add Features button in the Add-on Features column.
The Build Your Plan window will appear. To continue, refer to the "Add Additional eVoice Features" section in the guide on adding features or upgrading your service plan.
Note: If you previously selected features for a user but didn’t complete the order, a prompt will appear when the Build Your Plan window opens, asking if you want to continue with the order or start over. Click the appropriate button to proceed.