Steps to Send a Fax from an External Email Client:
Ensure that the external email address is added to your eVoice account by following the instructions in "Add a Fax-Send Email Address" under Fax-Send Email Addresses.
1. Open a New Email: Compose a new message in your external (non-eVoice) email client.
2. To Include a Cover Sheet:
- Enable cover sheets by default in the Fax > Fax Cover Sheet section of your eVoice account settings.
- Click "Edit" to modify the cover sheet, where you can enter the recipient's first and last name, company name, and fax and phone numbers. You can use an existing number or enter a new one. For U.S. numbers, use at least 10 digits (e.g., 3105551212), and for international numbers, include 011 or a plus sign (+) before the country code (e.g., 01133170387315).
- Save your changes and exit. The information will now appear in the Fax Cover Sheet pane.
To Exclude a Cover Sheet: Temporarily uncheck the "Enable by Cover Pages by Default" box in the Fax > Fax Cover Sheet section of the settings.
3. Addressing the Email In the "To:" line, enter one of the options below. Do not use the Cc: or Bcc: lines.
- **Fax Number:** `/fax=<faxnumber>` (e.g., `/fax=18885551984`) ( Mandatory)
- **Recipient's Name:** `/name=<recipient's name>` (e.g., `/name=John Doe`) ( Optional)
- **Company Name:** `/company=<company name>` (e.g., `/company=Acme Widgets`) ( Optional)
**Examples:**
- For just the fax number: `To:/fax=18885551984@fax.evoice.com`
- For the fax number, recipient's name, and company name: `To:/fax=18885551984/name=John Doe/company=Acme Widgets@fax.evoice.com`
- For the fax number and recipient's name: `To:/fax=13235551212/name=John Doe@fax.evoice.com`
- For the fax number and company name: `To:/fax=18881234567/company=Acme Widgets@fax.evoice.com`
4. Set the Subject Line: This will appear in the Notes field of the cover page if you have one.
5. Compose the Email Body: Enter the message you want to fax in the body of the email.
6. Send the Email: An acknowledgment of the outbound fax will be sent to your external email address or to your eVoice account email if no external address is set up.
7. Re-enable Cover Sheets: If you temporarily disabled cover sheets, go back to the Settings > Fax > Fax Cover Sheet section and re-check the "Enable by Cover Pages by Default" box.